Information We Collect
At Glam Extensions by Anay, we collect information to provide you with the best possible service experience. The types of information we collect include:
Personal Information
- • Name, email address, and phone number
- • Appointment preferences and service history
- • Payment information (processed securely through third-party providers)
- • Hair type, allergies, and styling preferences
Automatically Collected Information
- • IP address and browser information
- • Website usage patterns and preferences
- • Device information and operating system
- • Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- • Scheduling and managing your appointments
- • Providing personalized hair care recommendations
- • Processing payments and maintaining service records
- • Communicating about appointments, promotions, and updates
- • Improving our services and website functionality
- • Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With your explicit consent
- • To process payments through secure payment processors
- • To comply with legal requirements or court orders
- • To protect our rights, property, or safety
- • With trusted service providers who assist in our operations
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Encryption of sensitive data during transmission
- • Secure storage systems with access controls
- • Regular security assessments and updates
- • Staff training on data protection practices
Your Rights and Choices
You have the following rights regarding your personal information:
- • Access: Request a copy of the personal information we hold about you
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information
- • Portability: Request transfer of your data to another service provider
- • Opt-out: Unsubscribe from marketing communications
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- • Appointment records: Retained for 3 years for service history
- • Payment information: Retained as required by financial regulations
- • Marketing preferences: Until you opt-out or request deletion
- • Website analytics: Anonymized after 2 years
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- • Through our website contact form
- • By visiting our salon in person
- • By phone during business hours
Last updated: June 28, 2025